Chat Privacy Policy

1. Introduction

When you use an AI chat assistant on a website powered by Minimal, we collect and process certain information to provide the chat service. This policy explains what data we collect, how it's used, and your rights.

Minimal provides the technology that powers the chat assistant you're interacting with. The website where you're chatting is operated by one of our customers ("Website Owner").

2. Information We Collect

When you interact with an AI chat assistant powered by Minimal, we collect:

• Conversation Content: The messages you send and the responses you receive from the AI assistant
• Session Data: Information about your chat session, including when you started chatting and how you interacted with the assistant
• Technical Information: Basic technical data such as browser type and general location (country/region level) to ensure the service works properly

We do not ask for or intentionally collect sensitive personal information through the chat. However, please be mindful of the information you choose to share in your messages.

3. How Your Data Is Used

Your chat data is used for the following purposes:

• Providing the Chat Service: To deliver responses to your questions and maintain the conversation
• Service Improvement: To improve the accuracy and helpfulness of AI responses
• Analytics: To understand how visitors use the chat feature and identify common questions
• Quality Assurance: To ensure the AI assistant is performing correctly and providing appropriate responses

4. Who Has Access to Your Chat Data

Your conversation data may be accessed by:

• The Website Owner: The business or individual who operates the website where you're chatting has access to your conversations. They use this information to understand visitor needs, improve their products or services, and ensure the AI assistant is helpful.
• Minimal: As the technology provider, we may access chat data to operate the service, provide support, improve our AI systems, and ensure quality.
• AI Providers: Your messages are processed by AI systems (which may include third-party AI providers) to generate responses.

We do not sell your personal information to third parties.

5. Data Retention

Chat conversation data is retained for as long as necessary to provide the service and for the Website Owner's legitimate business purposes. Typically, this means:

• Active conversation data is retained while you're chatting and for a period afterward
• Historical chat data may be retained by the Website Owner for analytics and service improvement
• Aggregated, anonymized data may be retained indefinitely for research and improvement purposes

6. Data Security

We implement appropriate technical and organizational measures to protect your chat data, including:

• Encryption of data in transit using TLS
• Encryption of data at rest using industry-standard encryption (AES-256)
• Secure cloud infrastructure (Amazon Web Services)

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: Request information about what data we have about you
• Deletion: Request deletion of your chat data
• Correction: Request correction of inaccurate information
• Objection: Object to certain processing of your data

To exercise these rights, you may contact us at privacy@minimal.lat or contact the Website Owner directly through their website.

8. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top indicates when this policy was last revised. Continued use of the chat service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this privacy policy or how your chat data is handled: