Contact Us
Have questions? We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Send us a Message
Get in Touch
Email Us
For general inquiries: hello@minimal.lat
Technical Support
Need help with integration? support@minimal.lat
Prefer to Talk Directly?
We're available Monday through Friday, 9 AM - 6 PM EST. Schedule a call with our team to discuss your needs in detail.
Schedule a CallFrequently Asked Questions
How quickly can I expect a response?
We typically respond to all inquiries within 24 hours during business days. For technical support requests, our average response time is under 2 hours. Urgent issues are prioritized and handled immediately.
Can I schedule a demo of Minimal?
Absolutely! Select "Request Demo" from the subject dropdown when filling out the contact form. Our team will reach out to schedule a personalized demo at your convenience. We'll walk you through all features and answer any questions you have.
Do you offer custom enterprise solutions?
Yes! We provide custom enterprise solutions with dedicated support, custom integrations, and SLA guarantees. Select "Partnership Opportunity" in the contact form, and our enterprise team will discuss your specific requirements and create a tailored solution.
What information should I include in my support request?
To help us assist you quickly, please include:
- Your website URL and Site ID
- Browser and device information
- Detailed description of the issue
- Screenshots or screen recordings if applicable
- Any error messages you're seeing
Is there a phone number I can call?
We primarily support customers through email and scheduled calls to ensure quality responses. Use the "Schedule a Call" option above to book a time that works for you. For enterprise customers, we provide dedicated phone support as part of your plan.